We have multiple ways from which your customers can earn points. Here they are: Based on Order type (Delivery, pickup) Based on Order day (Sat-Sun) Based on Order time (12 AM- 11:30 PM) Based on Menu Category or Items On Signups On Reviews/ Feedback
Reasons users do not see points on their orders are: They might have ordered as a guest User They might have canceled their order. In this case, the loyalty dashboard history will show the customer that the points they earned are reverted back ...
Yes, you can add loyalty information that includes but is not limited to: Current tier Total points to spend Rewards available Points required to upgrade tier level Points required to earn a new reward New reward earned New tier upgrade Updated ...
Yes, they can. We have a loyalty dashboard under the customer's profile page. In that dashboard we display loyalty points order history. There they can see how they earned points on each order that was placed.