Can a user earn different points on feedback based on tier.

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• In how many ways can a customer earn points.

  We have multiple ways from which your customers can earn points. Here they are: Based on Order type (Delivery, pickup) Based on Order day (Sat-Sun) Based on Order time (12 AM- 11:30 PM) Based on Menu Category or Items On Signups On Reviews/ Feedback

• Will our guest users be able to earn points and redeem them.

  No, loyalty is only for registered users. To earn points, customers will have to Sign In.

• Why can I not see my points earned from a previous order.

  Reasons users do not see points on their orders are: They might have ordered as a guest User They might have canceled their order. In this case, the loyalty dashboard history will show the customer that the points they earned are reverted back ...

• Can I add a customer’s loyalty information in the automated email and SMS templates

  Yes, you can add loyalty information that includes but is not limited to: Current tier Total points to spend Rewards available Points required to upgrade tier level Points required to earn a new reward New reward earned New tier upgrade Updated ...

• Will our customer know how they earned points.

  Yes, they can. We have a loyalty dashboard under the customer's profile page. In that dashboard we display loyalty points order history. There they can see how they earned points on each order that was placed.