Yes, you can customize the messaging and information in the email and SMS templates to your liking. Further, the system offers the flexibility to create custom email layouts and add your logo and brand colors to make them completely branded.
Yes, you can add a discount to your automated emails and SMS. Our system will automatically generate a promo code, set its validity date, and seamlessly incorporate it within the email for a hassle-free promotional experience.
If customers are not receiving automated emails or texts, possible reasons include: The user unsubscribed from email notifications. The user disabled SMS notifications in their profile settings. Technical issues affecting delivery.