How to place a table order using your POS
This guide will walk you through the process of placing and managing a dine-in table order using your POS system, from selecting a table to finalizing the payment.
Step 1: Selecting a Table
Access the Restaurant Tab:
- At the top of your navigation bar, select the Restaurant tab.
- You’ll see a display of all your configured tables and bar seats.
Select a Table:
- Click on the table or bar seat where the customer is seated. For example, select Table 1.
Step 2: Placing the Order
Select Menu Items:
- Once the table is selected, the menu will load. You can now begin selecting the customer’s order.
- Navigate through the different menu categories. For example, to order beverages, select Sweet Tea and Unsweet Iced Tea from the Beverages menu.
Send the Order to the Kitchen:
- After selecting the items, hit the Send button to print the order and send it to the kitchen.
- You will be returned to the table screen, and the active table (e.g., Table 1) will be highlighted in green, indicating that an order is open.
Step 3: Adding Additional Courses
Add More Items:
- If the customer is ready to order entrees, click back into Table 1.
- Select more items from the menu, such as Shrimp and Grits or Chicken and Noodles. Customize the order by adding sides like Fried Cabbage or Loaded Green Beans.
Course Separation:
- On the right-hand side of the screen, you will see the order separated into different courses.
- Previous courses (e.g., beverages) will be grayed out, indicating that they’ve already been sent to the kitchen.
- Once you’ve added the new items, press Send to print the new course’s receipt, which will now include the entrees.
Step 4: Checkout Process
Initiate Payment:
- When the customers are ready to pay, click back into Table 1.
- At the top of the screen, select the Pay option.
Payment Options:
Processing Payment:
- If using Split Payment, enter the amounts each person is paying. For example, one guest may pay $20, while another pays $19. If you need to cancel the split, hit the Delete button.
- For this example, select Exact Cash and hit Pay to complete the transaction.
Finalizing the Payment:
- Once the payment is processed, the order will be closed out, and Table 1 will no longer be highlighted in green.
- A finalized receipt will print, detailing all the items ordered and the total amount paid.
By following these steps, you can easily manage dine-in table orders, from taking the initial order to finalizing the payment, ensuring a seamless dining experience for your customers.
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