If our customer earns a reward in an order, but they cancels that order. Can they still use that reward in their new order.

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• Can our customer use more than 1 reward points for payment.

  No, they can use only 1 loyalty reward per order. Example: If a customer has a $20 order and they have 2 loyalty rewards: $5 and $10. In such cases, customers can use either $5 or $10 from loyalty reward points and the remaining amount can be paid ...

• Can a customer redeem both a discount and a reward in the same order.

  Yes, customers can apply one discount and redeem one reward within the same order.

• How will our customers be able to use their reward points during payment.

  We will have to create a loyalty tender for each restaurant. As soon as your customer goes through the payment process, they will see a loyalty tender to make the payment. If a customer does not have any reward points, they will not be able to see ...

• Can a customer redeem a discount for a scheduled future order that is outside the discount valid date.

  Discounts and promo code valid dates are determined by the date and time the customer places their order and not the date and time the order is for. As long as the customer places their order during the valid date and time, the date and time of their ...

• What is an order workflow

  Once an order is placed, the customer will enter a workflow that is designed to trigger a series of automated notifications and/or campaigns at a defined frequency based on the conditions being met.