What are the dynamic fields that can be displayed in the automated email and SMS notifications

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• Why might customers not be receiving automated email and SMS notifications

  If customers are not receiving automated emails or texts, possible reasons include: The user unsubscribed from email notifications. The user disabled SMS notifications in their profile settings. Technical issues affecting delivery.

• Is it possible to include a discount in the automated email and SMS templates

  Yes, you can add a discount to your automated emails and SMS. Our system will automatically generate a promo code, set its validity date, and seamlessly incorporate it within the email for a hassle-free promotional experience.

• What is the difference between automated order notifications and automated marketing campaigns

  Automated Order Notifications: These are service implicit communications that offer a customer real-time updates of a food order throughout various stages, from the initial order to final delivery or curbside pickup. Automated Marketing Campaigns: ...

• Which are the channels through which the customers receive these automated marketing campaigns

  Your customers can receive automated marketing campaigns through the following channels: Email SMS

• Can I add more than one link-URL in an email and SMS template

  Yes, our system allows you to add more than one link/URL to your email and SMS templates.