Which customer segments can we target through these automated campaigns ?

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• What is the difference between automated order notifications and automated marketing campaigns

  Automated Order Notifications: These are service implicit communications that offer a customer real-time updates of a food order throughout various stages, from the initial order to final delivery or curbside pickup. Automated Marketing Campaigns: ...

• Can I customize the frequency of these automated marketing campaigns

  Yes, you can customize the frequency of your marketing campaigns. However, we would recommend analyzing your customer behavior before doing so.

• Which are the channels through which the customers receive these automated marketing campaigns

  Your customers can receive automated marketing campaigns through the following channels: Email SMS

• What are the types of automated marketing campaigns that can be sent to customers

  The automated notifications you can send to customers include but are not limited to: Abandoned Cart Order Status Feedback Order Again Lapser Campaigns Inactive User Campaigns Loyalty Campaigns Offers and Discounts

• Am I able to restrict the system from sending these automated campaigns to a select group of customers

  Yes, our system provides the flexibility to only send emails to specific segments.