Am I able to restrict the system from sending these automated campaigns to a select group of customers

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• Which are the channels through which the customers receive these automated marketing campaigns

  Your customers can receive automated marketing campaigns through the following channels: Email SMS

• What are the types of automated marketing campaigns that can be sent to customers

  The automated notifications you can send to customers include but are not limited to: Abandoned Cart Order Status Feedback Order Again Lapser Campaigns Inactive User Campaigns Loyalty Campaigns Offers and Discounts

• What is the difference between automated order notifications and automated marketing campaigns

  Automated Order Notifications: These are service implicit communications that offer a customer real-time updates of a food order throughout various stages, from the initial order to final delivery or curbside pickup. Automated Marketing Campaigns: ...

• Which customer segments can we target through these automated campaigns ?

  You can target guest users, registered users, loyalty users, and inactive users through our automated campaigns.

• How can customers start receiving SMS campaigns

  To receive order notifications and promotional offers via SMS, customers must consent to it by opting in from their profile section on your website and app.