The Virtual Catering Assistant is helpful in guiding the customers through the catering order process.

The Virtual Catering Assistant comes with the cart that shows up on the right-hand side of the catering menu. Talk to your account manager if you want to integrate the Virtual Catering Assistant along with the online ordering process.



Settings to enable Virtual Catering Assistant

Follow the steps to enable the virtual catering assistant.

1. Be on Control panel,

2. Go to Configuration and then

3. Go to Settings

4. Click on Edit Settings on the extreme right side of the screen

5. Check-in the following boxes:

  • Show Price per person
  • Show Serving quantity

6. Scroll down and hit Save, to save the changes.

When both of them are turned on, the system will automatically add the No. of People as a number field box, where the customer can enter the number of people they have to serve (based on what the catering asssistant will guide them through the cart).

Edit Serving Quantity and Serving Label of an item

Let's say, classic continental dish comes with a plate that serves 25 people.

Here, to illustrate an example, let's go with Breakfast menu > Breakfast Buffet category > classic continental item. 

You can edit Serving Quantity and Serving Label using the following steps:

1. Be on Control panel,

2. Go to Menu 

3. Menu - Breakfast > category - Breakfast Buffets > item - classic continental

4. Go to Edit,

5. Edit item details

Go to the Add/Edit Item properties box on the right side of the screen.

6. Add the following serving quantity and label:

  • Serving Qty - 25
  • Serving Label - Plate

The changes are updated for the item.

Let's see how the changes appear in the Catering menu.

Let's add the Classic Continental Breakfast item in the cart.


2. Click on Breakfast Buffets,

3. Go Classic Continental Breakfast,

The serving label along with the serving quantity appears on the item as shown in the following screenshot.

4. Click on Add to bag, to add the item to the cart

Now along with the quantity, it also tells you how many people this serves, and then the system also sets the estimated number of people it serves.

Let's see how the Virtual Catering Assistant guides in the catering order.

Let's say, you want to place a catering order for 50 people. 

1. So let's add 50 in the box and 

2. Check that.

The indicator immediately changed from tickmark to down arrow and the color turned from green to red. It tells that if you're ordering for 50 people, the order quantity is not enough. You must increase the quantity.

By increasing the Qty to 2, it now serves 50 people and the indicator turns back to tickmark and green color again.

Now, if we increase the Qty to 3 which essentially serves 75 people, the color changes to yellow telling that you've ordered too much and you should check it out.

Price Per Person

The second thing you might have noticed is the PRICE PER PERSON

If a company is ordering for an event, they have the price per person in the budget. So based on the order quantity and number of people it serves, the system will automatically calculate the price per person. 

Clicking on it will show you the item price charged per person and the total price after adding tips or taxes.