Zuppler.com

Getting Started 1

• How To Create an Online Ordering Account

Saving My Order 1

• Saving My Order

Menu 18

• 1. Regular menu and Specials menu
• 2. Adding a Specials Menu
• 3. Adding a Menu Category
• 4. Adding a Menu Item
• 5. Adding back the removed size of an Item

View all 18

Order Times 7

• Scheduled Order Time
• Preparation Time
• Peak Hour Management
• Kitchen Close Time
• Cut Off Settings

View all 7

Order Settings 2

• Require Cross Street
• Display Sold Out

Delivery 2

• Managing Your Delivery Window & Delivery Time
• Default and Minimum Tips

Dietary Preference 1

• Dietary Preference

Discounts 4

• DISCOUNT SETUP
• PROMO DISCOUNT
• FIRST TIME USER DISCOUNT/ Min Order Quantity
• DAYS OF THE WEEK DISCOUNT

Cart Versions 1

• Cart Versions

Connect to your POS 10

• Caterease Setup
• Revel Setup
• Pixel Setup
• Clover Setup
• Upserve Setup

View all 10

Options for your Website Online Ordering 1

• Options for your Website Online Ordering

Virtual Catering Assistant 1

• Virtual Catering Assistant

Upsells 3

• Static Upsell
• Smart Upsell
• Difference between Static and Smart Upsells

Tech Updates 2

• CS APP FUNCTIONALITY
• Creating filter & downloading data | Customer Service App

Google Updates 2

• Adding Google Integration
• Process to Remove Google Integration

Discounts and Loyalty 1

• How do I enable customer discounts?

Getting your orders 6

• How do I confirm orders via SMS?
• How does the Orderzupp 2 Android app work?
• How do I receive and confirm orders on my InStore POS?
• How can I confirm my Fax orders with an automated phone call?
• How can I confirm my Email orders with an automated phone call?

View all 6

Menu and Restaurant Configuration 5

• How do I pause my Online Ordering?
• How do I change menu item names, descriptions or pricing?
• How do I remove the delivery option?
• How do I add a modifier to a menu item?
• How do I pause an item on my menu?

The Customer-Service web app 0

User Accounts 1

• How to do delete remove user account

CS APP 1

• How to Refund, Cancel or Add Charge From the CS APP

Read Statement 1

• How to Read and Understand Your Statement

RDS | ZDS 0

Control Panel 0

FAQ 0

Zuppler Menu Types 2

• Visual Ordering Menu
• Immersive Ordering Menu

Bulk Edit 1

• Bulk Edit

Billing 2

• All About Chargebacks
• Where is the refund for my canceled order?

Working with your Menu 3

• Menu Specials
• Items With Different Size Options
• How To Setup Your Menu To Create Your Own Pizza With Toppings

Branding and Customization 3

• How you can make your online ordering menu visual
• Different options for your online cart
• How to add an image to a menu item?

Managing Your Online Ordering 3

• Managing Your Online Ordering
• Managing Your Online Ordering During Your Peak Hours
• Ordering Options

Promotions, Discounts, etc. 4

• Discount Overview
• Discount fields
• Discount Types
• Setting Up a Discount

Delivery Setup 4

• Tipping Your Drivers
• Creating Your Delivery Rules
• Setting up Contactless Delivery
• Setting up Curbside Service

Setting Up Your Catering Concept 1

• Setting Up Your Catering Concept

On-premise ordering 0

Customer Connect 5

• 1. Get started
• 2. Standard workflow features (Part 1)
• 3. Standard workflow explained (Part 2)
• 4. Curbside order flow
• 5. Workflow History, Notifications & Order Action Logs

ZET printers 0

Tablet/OrderZupp 1

• Basic troubleshooting for the Orderzupp app (version 1.0)

Chargeback Process 1

• Chargebacks And Pre-arbitration Chargebacks