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The menu sync modes are crucial in determining how the system interacts with the menu data that we fetch from the Point of Sale (POS) system. These modes decide what all you can update in the Chef menu manager and what you should be updating on the POS.

• Locked
• Unlocked
• Mapped

Locked

In this mode the menu is managed strictly within the POS system. This includes all changes like adding or removing items, adjusting prices, managing item availability, and altering names of items etc. If the POS system is capable of sending additional details like item descriptions and images, then these too should be updated in the POS. These edits will be locked in the Chef menu manager. Please check the table below to see what all menu aspects does your POS send to us and if the updates will reflect automatically. You can still update information in our menu manager that your POS does not pass along with the menu. This is the preferred mode.

Unlocked

Almost all the modifications to the menu, such as updating names, descriptions, images, priorities, modifier qty. specifications etc. will be managed through the Chef menu manager in this mode. Updates won't reflect on the online ordering menu if you update the aforementioned information in your POS, all of that needs to be updated in the Chef menu manager. However, if you need to add new items, 86 or remove items, and update prices on the online menu you need to do it on your POS.

Mapped

The online ordering menu is built and managed completely in the Zuppler menu manager. The system will try to automatically map the menu to the menu IDs defined in the POS, you can also manually map the POS item SKUs with the items you defined. Addition/removal of items in your POS menu will not reflect on the online ordering menu until you add or remove the item in Zuppler as well. You’ll need to add a new item in both the POS and Zuppler menu manager and then sync the menu so it can be mapped. This mode is not recommended and should be used only with legacy POSs like PAR Pixelpoint when you have 1000s of items in your POS inventory.