In this guide, we’ll walk you through how to access and use the Favorite Dashboard on your Dejavoo payment terminal. The Favorite Dashboard allows you to perform essential actions like reprinting receipts, adjusting tips, and running tip reports.

Step 1: Accessing the Favorite Dashboard

  1. Locate the Star Icon:

    • On your Dejavoo payment terminal, find the star icon at the bottom of the screen.
    • Tap the star icon to open the Favorite Dashboard.

  2. Available Actions:

    • From this dashboard, you can perform several tasks, such as reprinting receipts, adjusting tips, and running reports.

Step 2: Reprinting a Receipt

  1. Select "Reprint Receipt":

    • Once inside the dashboard, select the option to reprint a receipt.
    • You’ll be prompted to enter your password. The password is the last four digits of your TPN (Terminal Processing Number), which is visible on the screen. For example, if the last four digits of your TPN are 9365, enter "9365".

  2. Choose the Order:

    • The terminal will show the last order that was processed by default.
    • If you need to reprint a different receipt, enter the transaction number found on the top of any printed receipt (labeled as "Trans No.").

  3. Printing the Receipt:

    • After selecting the order, hit the green button.
    • The terminal will ask if you want a merchant copy. If you select "yes," the system will print one.
    • Once the merchant copy is printed, you can then choose to print the customer copy by selecting "print," or you can send it via text or email.

Step 3: Adjusting a Tip

  1. Select "Adjust Tip":

    • If a customer left a tip on a receipt instead of entering it on the payment terminal, you can adjust the tip amount by selecting Adjust Tip from the Favorite Dashboard.
    • Again, input the last four digits of your TPN.

  2. Select the Transaction:

    • Like with reprinting a receipt, the terminal will automatically show the last order placed.
    • If needed, you can also search for the order by entering the transaction number.

  3. Adjust the Tip:

    • Once the correct order is selected, input the new tip amount. For example, you can add a $1 tip and hit "OK."
    • Review the summary, then hit the green button to confirm the adjustment.

  4. Completion:

    • After confirming, the terminal will show that the tip has been processed. You can choose to reprint the receipt if needed by following the reprint steps mentioned earlier.

Step 4: Running a Tip Report

  1. Select "Report":

    • To view a report of the tips received, select Report from the dashboard.

  2. Input Your TPN:

    • Enter the last four digits of your TPN to access the report options.

  3. Choose "Tip Transactions":

    • You’ll see a list of available summary reports. Select Tip Transactions to see the total tips received for the day.

  4. View and Print the Report:

    • Once selected, the terminal will display a quick breakdown of the tip information, including:
      • The total number of orders.
      • The total amount spent.
      • The total tips received.
      • The average tip percentage.
    • If you need a hard copy, select the receipt button in the top right corner to print the report.

By following these steps, you can easily navigate your Deja Vu payment terminal’s Favorite Dashboard to reprint receipts, adjust tips, and generate tip reports.