Communication Customization

Is it possible to include a discount in the automated email and SMS templates?
Yes, you can add a discount to your automated emails and SMS. Our system will automatically generate a promo code, set its validity date, and seamlessly inc...
Can I add a customer’s loyalty information in the automated email and SMS templates?
Yes, you can add loyalty information that includes but is not limited to: Current tier Total points to spend Rewards available Points required t...
Are the emails and SMS templates customizable?
Yes, you can customize the messaging and information in the email and SMS templates to your liking. Further, the system offers the flexibility to create cus...
Am I able to add multiple images in my businesses’ email templates?
No. Currently, our system doesn’t support adding multiple images to the email templates. 
Am I able to add images in SMS templates?
No, we do not offer the feature to add images in SMS templates.
Can I add more than one link/URL in an email and SMS template?
Yes, our system allows you to add more than one link/URL to your email and SMS templates.
The URL of my webpage is too long. Can I shorten it for my SMS templates?
Yes, our marketing platform automatically shortens URLs before sending it to the customer.
What are the dynamic fields that can be displayed in the automated email and SMS notifications?
The dynamic fields that can be displayed in the templates include but are not limited to: Restaurant Name Customer Name Order URL Discount, Prom...
Are the promo codes sent in the emails and SMSs unique?
Yes, the promo codes sent as a part of the automated email campaigns are unique.