This guide will walk you through the process of placing and managing a dine-in table order using your POS system, from selecting a table to finalizing the payment.

Step 1: Selecting a Table

  1. Access the Restaurant Tab:

    • At the top of your navigation bar, select the Restaurant tab.
    • You’ll see a display of all your configured tables and bar seats.

  2. Select a Table:

    • Click on the table or bar seat where the customer is seated. For example, select Table 1.

Step 2: Placing the Order

  1. Select Menu Items:

    • Once the table is selected, the menu will load. You can now begin selecting the customer’s order.
    • Navigate through the different menu categories. For example, to order beverages, select Sweet Tea and Unsweet Iced Tea from the Beverages menu.

  2. Send the Order to the Kitchen:

    • After selecting the items, hit the Send button to print the order and send it to the kitchen.
    • You will be returned to the table screen, and the active table (e.g., Table 1) will be highlighted in green, indicating that an order is open.

Step 3: Adding Additional Courses

  1. Add More Items:

    • If the customer is ready to order entrees, click back into Table 1.
    • Select more items from the menu, such as Shrimp and Grits or Chicken and Noodles. Customize the order by adding sides like Fried Cabbage or Loaded Green Beans.

  2. Course Separation:

    • On the right-hand side of the screen, you will see the order separated into different courses.
    • Previous courses (e.g., beverages) will be grayed out, indicating that they’ve already been sent to the kitchen.
    • Once you’ve added the new items, press Send to print the new course’s receipt, which will now include the entrees.

Step 4: Checkout Process

  1. Initiate Payment:

    • When the customers are ready to pay, click back into Table 1.
    • At the top of the screen, select the Pay option.

  2. Payment Options:

    • You’ll be presented with different payment options:
      • Cash: If the customer is paying with cash, you can choose the exact amount or select More Options for different cash amounts.
      • Card: Select this option if they are paying with a credit or debit card.
      • Split Payment: If multiple customers are paying, select Split Payment. The system will automatically divide the amount based on the number of guests at the table. You can adjust the amounts manually if necessary.

  3. Processing Payment:

    • If using Split Payment, enter the amounts each person is paying. For example, one guest may pay $20, while another pays $19. If you need to cancel the split, hit the Delete button.
    • For this example, select Exact Cash and hit Pay to complete the transaction.

  4. Finalizing the Payment:

    • Once the payment is processed, the order will be closed out, and Table 1 will no longer be highlighted in green.
    • A finalized receipt will print, detailing all the items ordered and the total amount paid.

By following these steps, you can easily manage dine-in table orders, from taking the initial order to finalizing the payment, ensuring a seamless dining experience for your customers.