What Delightable fields can be mapped to Caterease?


These are the fields and information related to the order that we can send over to Caterease:


Field

Description

type

Field Size

Required

partnerorderid

Partner identification Id

string

20

 

customer

 

object

 

Yes

  client

Account/Client Name

string

75

 

  address

Account Street Address

string

75

 

  city

Account City

string

30

 

  stprov

Account State/Province

string

20

 

  postal

Account Postal/Zip Code

string

25

 

  tel

Account Telephone Number

string

30

 

  email

Account Email

string

75

Yes

  first

Contact Person’s First Name

string

20

Yes

  last

Contact Person’s Last Name

string

20

Yes

evtdate

Event Date

string in format (MM/dd/yyyy)

10

Yes

starttime

Event Start Time

string in format HH:mm

5

Yes

endtime

Event End Time

string in format HH:mm

5

 

delivtime

Event Delivery Time

string in format HH:mm

5

 

time1

Event User Defined Time 1

string in format HH:mm

5

 

time2

Event User Defined Time 2

string in format HH:mm

5

 

time3

Event User Defined Time 3

string in format HH:mm

5

 

time4

Event User Defined Time 4

string in format HH:mm

5

 

time5

Event User Defined Time 5

string in format HH:mm

5

 

time6

Event User Defined Time 6

string in format HH:mm

5

 

ordertype

Partner Order Type (examples: Delivery, Pickup, OnSite)

string

50

Yes

partyname

Event Party Name

string

75

 

category

Event Category

string

50

 

theme

Event Theme

string

50

 

reference

Event Reference

string

50

 

sitefirst

Event Site Contact First Name

string

20

 

sitelast

Event Site Contact First Name

string

20

 

sitetel

Event Site Contact Telephone Number

string

30

 

plnguests

Event Planned Guest Count

string

10

 

actguests

Event Actual Guest Count

string

10

 

loyaltynum

Event Loyalty Number

string

20

 

notes

Event Notes

memo

 

 

delivnotes

Event Delivery Notes

memo

 

 

disccomment

Event Discount Comment

string

40

 

items

 

object

 

Yes

  id

Foodservice Item Id

(must either match an id from the menu item linking steps above or left blank)

string

20

Preferred

  name

Foodservice Item Name

string

100

 

  price

Foodservice Item Price

money

 

 

  qty

Foodservice Item Quantity

numeric

 

 

  comments

Foodservice Comments

(special instructions from customer)

memo

 

 

  modifiers

 

object

 

 

o   id

Modifier Item Id

(must either match an id from the menu item linking steps above or left blank)

string

20

Preferred

o   name

Modifier Item Name

string

100

 

o   price

Modifier Item Price

money

 

 

o   qty

Modifier Item Quantity

numeric

 

 

payment

 

object

 

 

  paymethod

Event Payment Method

string

40

 

  payamt

Payment Amount

(If payment collected)

money

 

 

  cclast4

Credit Card Last 4 digits

string

4

 

  cctoken

Credit Card Token for processing

string

75

 

totals

 

object

 

Yes

  subtotal

Event Subtotal

money

 

Yes

  discount

Event Discount

money

 

Yes

  tax

Event Tax

money

 

Yes

  delivcharge

Event Delivery Charge

money

 

Yes

  servcharge

Event Service Charge

money

 

Yes

  gratuity

Event Gratuity

money

 

Yes

  total

Event Total

money

 

Yes


Can I process Delightable web orders as events in Caterease?


Yes, orders sent via Deligthable get created as web orders in Caterease. You can always process a web order as an event in Caterease.


How do I push menu updates to Delightable from Caterease?


Once done with saving the changes in the Caterease menu manager, you need to follow these steps to upload the latest menu to Delightable: Click the Select ribbon tab at the top of your Caterease screen and choose Web-Tools > Web Ordering > Upload Menus to Delightable Works. After pushing the menu from Caterease a sync job needs to be run in the POSaaS app so that the menu updates reflect on the front end.


Do you import item images from Caterease?


Caterease does not support sending over the item images along with the menu data. However, we can assign images to your menu items. You can upload the images to a Delightable picture collection and then assign those images to your menu items.


Do you import item descriptions from Caterease?


Yes, we pull the item descriptions as they are set up within the Caterease menu.