Managing orders through CS App
HOW TO LOGIN
•Once Logged in this is how you are going to see a row on the left side where you will see the list of your stores

HOW TO ACCESS ORDERS
•Select the store and on the left side corner you can access the orders

Also, you can confirm orders by searching on the search bar I.E. on the top right side corner of the CS App by entering the 4 digit confirmation code or the or the order id


HOW TO CONFIRM ORDERS
•Once you will receive an order it shows up like this with a confirm button and you can manually confirm the order.

•Once you will hit confirm it will turn green which means the order has been confirmed.

Related Articles
How to Refund, Cancel or Add Charge From the CS APP
➢ First login to customer-service.zuppler.com ➢ Once you logged in you will see search by option on the top right side of the page as shown in the below picture: You can search orders by searching on the search bar I.E. on the top right side corner ...
How do I search for orders in the Customer-Service app
The Customer-Service app is a really great tool for managing and keeping track of orders, but sometimes you need to find something more specific than just today's unconfirmed or upcoming orders. If the orders you're looking for aren't covered by the ...
How do I accept Scheduled Email orders through the Customer Service app
1. Order(s) will be received to the restaurant via the provided email right after the user places the order. a. Click on Confirm/ View Order 2. Orders will be confirmed via the Customer Service App through customer-service.zuppler.com. a. Click ...
Creating filter & downloading data - Customer Service App
Please follow the below steps to pull/download the reports via the Customer Support App Url: https://customer-service.zuppler.com/ Using the above URL login to the CS App Once logged in do the following: Click on "CREATE LIST" as shown below Now you ...
How do I receive and confirm orders on my InStore POS
Zuppler will send a file via API to the Instore POS. When the below settings are enabled on one of your iPads in use, orders will populate and automatically print based on the POS’s printer configurations set up in the POS. POS Settings: * This is ...