What are the types of automated order notifications sent to customers

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• What are the types of automated marketing campaigns that can be sent to customers

  The automated notifications you can send to customers include but are not limited to: Abandoned Cart Order Status Feedback Order Again Lapser Campaigns Inactive User Campaigns Loyalty Campaigns Offers and Discounts

• What is the difference between automated order notifications and automated marketing campaigns

  Automated Order Notifications: These are service implicit communications that offer a customer real-time updates of a food order throughout various stages, from the initial order to final delivery or curbside pickup. Automated Marketing Campaigns: ...

• Why might customers not be receiving automated email and SMS notifications

  If customers are not receiving automated emails or texts, possible reasons include: The user unsubscribed from email notifications. The user disabled SMS notifications in their profile settings. Technical issues affecting delivery.

• What are the types of marketing automation that can be set up for an online ordering business

  Currently, we can set up the following types of automation: Time-based: sent at a specific time Event-based: sent based on actions performed by the customer Hybrid: a combination of event-based and time-based notifications

• How can customers start receiving SMS campaigns

  To receive order notifications and promotional offers via SMS, customers must consent to it by opting in from their profile section on your website and app.