Saving My Order

Saving My Order





  • Setup to enable the save order feature

  • No. of ways a customer can use this feature:

  • How to save an order?
  • How to check and continue with a saved order?
  • How to remove saved order?
  • How to rename saved order?
  • How to automatically save order?


    1. Setup to enable the save order feature

  1. Make sure your on Control panel 

  2. Go to Configuration 

  3. Hit Settings

  1. Go to Edit settings 


  1. Scroll down

  2. check-in “Enable Order Saving”


Consider the following:

  1. Keep Allow ASAP box checked-in

  • This will enable orders for quick ordering.

  1. Keep Disable Future Orders box unchecked

  • Even if you have enabled “enable order saving” but disabled future orders, the save button will never show up because you’re not accepting advance orders.


    2. No. of ways a customer can use this feature:

  1. How to save an order?

  2. Add menu items to My Bag

  3. Go to My Bag

  4. Hit SAVE

                

                  4. Name your order

                     5. Hit SAVE

                


  1. How to check and continue with a saved order?

  1. Go to My Orders

  2. Go to Saved Orders

  3. Hit Resume


Now the order has been added to My Bag to further continue with the ordering.


Note: you can only save order when signed-in or the following pop-up appears asking you to first sign-in

               


  • Important Note: You won’t find Resume or Remove button for your new order as this order is automatically added in your bag. You can delete this order by-

  1. hitting NEW ORDER

  1. Then, pressing OK

    


  1. How to remove a saved order?

  1. Go to My Orders

  2. Go to Saved Orders

  3. Hover over a saved order and hit Remove


  1. Hit OK


  1. How to rename saved order?

  1. Select a saved order and hit Resume

  2. Go to My Bag

  3. Hit RENAME


  1. How to automatically save order?

When you add items to your bag you and forget to save it before logging out the order will be saved automatically, here is how:

  1. Sign-in to your account

  2. Add Menu items, go to My Bag, and hit SAVE

  3. Then, hit CANCEL on the popup for your previous order

                Now your previous order has been saved as Auto-save order


    • Related Articles

    • Scheduled Order Time.

      Setup:- This gets applied when users are placing a scheduled order, since you can only add additional prep time to ASAP orders and on SCHEDULED ORDERS the user is entering the Date and Time so we cannot override that by adding additional time. You ...

    • Cut Off Based on Order Amount.

      Setup This is for catering orders or larger orders.It is different than the prep time, as prep time is applied when the restaurant is currently open so its within the restaurant's hours of operation on how much prep time is needed. Cut Off are ...

    • Brink POS Connection & Troubleshooting

      This guide will show you how to connect Zuppler and Brink to communicate for online ordering and troubleshoot in case of order rejections. TABLE OF CONTENTS Requesting Zuppler access to locations Brink Setup Menu Tenders Destinations Future Ordering ...

    • Cut Off Settings.

      Setup You can find the Cut Off’s setting under the Configuration tab > Cut Offs, in the control panel. NOTE: Cut Off’s is used for catering menus where the store would need additional time to be notified for the order. Configuration Explained Cut Off ...

    • Preparation Time.

      Setup You can find the preparation time under the Configuration tab > Setting, in the control panel. Customize Button : When you click on this a tab will appear on the right side of the screen. You have to enter the preparation time here, the value ...