Should we create multiple loyalty plans for all our restaurants in different locations or will one loyalty plan be enough.

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• Can I create more than one unique promo code for a discount

  Yes, you can set up a single discount and you will have the ability to create as many promo codes as needed and with different valid dates if necessary.

• Can restaurants charge a different delivery fee for higher order amounts.

  Yes, they can. We have an option to override delivery fees which will allow restaurants to charge different delivery fees for higher amounts. In the above example, the customer will be charged $5 if the order is less than $100 and if the order amount ...

• Can we have more than 3 tiers in our Loyalty plan.

  We would not recommend a loyalty plan with more than 3 tiers.

• Once a customer has earned loyalty points in an order, but they cancel it before it's delivered. Will the points they earned will revert back.

  Yes. As soon as the order gets canceled the “Notify Loyalty” will be triggered and the points will be reverted back.

• How will our customers be able to use their reward points during payment.

  We will have to create a loyalty tender for each restaurant. As soon as your customer goes through the payment process, they will see a loyalty tender to make the payment. If a customer does not have any reward points, they will not be able to see ...