Customer Connect

1. Get started
What is Customer Connect? Customer Connect is an easy-to-understand name given to Zuppler's order workflow feature that gives visibility into the stat...
2. Standard workflow features (Part 1)
Standard workflow A fully customized workflow can be designed for your restaurant or food business based on your requirements, however, the Standard workfl...
3. Standard workflow explained (Part 2)
Standard workflow elements  List of Sub-flows based on service types – Curbside_flow Dinein_flow Delivery_flow Pickup_flow   List of nodes S...
4. Curbside order flow
A curbside pickup order is a service by which the customer can collect their order while remaining seated in their vehicles. And the restaurant staff brings...
5. Workflow History, Notifications & Order Action Logs
You can also look into the Workflow History and Notification & Order Action Logs on the right side of the panel to navigate the steps taken by the order...